Finding a phone system that is right for your business can sometimes be a daunting task; one that business owners often push to the wayside.
Priorities are usually focused more on monetary gain, and as such a phone system is left of the list, mistakenly considered a trivial matter and not a business benefit
However, studies show that underutilizing the advances in technology – including an effective communication system for businesses – can largely reduce a positive customer experience, as well as minimize the productivity within a company.
By not maintaining your communications system and ensuring that your communication capabilities are growing along with your business, you are likely losing out on your staff being able to better handle their day-to-day tasks, and possibly even dissuading potential clients from utilizing your company.
A recent study in the US revealed that…
Despite the rise of email, video, and social media, 74% said that voice communication remains very important to their business operations. Yet the vast majority of businesses are still unfamiliar with telecommunications terminology such as IP telephony, hosted PBX, IP PBX, virtual PBX, SIP trunks, or Unified Communications
It was also uncovered that two of the most desired phone features for business owners were conveniences such as: receiving voicemail messages in an email format, and having desk phones that were able to be utilized remotely.
Common Business Communication Needs
Business owners often require features such as 3-way calling, intercom capabilities, conference call connectivity, having the ability to play music while their customers are on hold, and of course being able to get a hold of fellow employees through inter-office extensions.
As a proud distributor of Allworx Connect systems, OCI Communications offers the proven reliability and beneficial phone features business owner’s want.
Whether you have a small group of employees in one location, or hundreds of employees under many business fronts, Allworx Connect offers affordable phone features and packages for all business types and sizes.
Whatever your needs, we would be happy to help you bring your business to the next level of productivity, customer satisfaction, and monetary gain with Allworx Connect phone systems. So feel free to call and let us know how we can help you do so!